Special Response Teams
RSM understands that often companies will be faced by crisis events for which they are not fully prepared, or may not have the in-house expertise to best manage. A crisis many be a singular event, affecting an isolated group or activity, or may be more complex and affect every dimension of a company’s interests, both domestically and abroad. RSM consultants have supported companies in dealing with a broad array of crisis situations, whether large scale evacuations, domestic terrorism issues, work place violence, natural disasters such as hurricanes or floods, or repatriations and medical emergencies. Our expertise in providing pragmatic management solutions to reduce the impacts of a crisis and to bring it quickly under control enables our clients to resolve emergencies more effectively, thereby ensuring they protect their personnel, business activities and reputation.
RSM crisis management consultants can be deployed to the point of an emergency as part of a Special Response Team, supporting local managers in making quick and effective decisions, as well as ensuring the flow of accurate and timely information is directed to corporate or country crisis management teams. Our consultants can also work at the board level, advising corporate officers about direct and peripheral threats the company may face, and methods by which to deal with these risks.
Our crisis consultants are mature and seasoned leaders within the risk management sector who understand the varied challenges a company may face, and possible affects on personnel and operational activities, brand value, investor confidence, image, reputation and liability. Our crisis consultants bring the following skill sets to support a company in meeting immediate emergency concerns, as well as long term crisis management issues:
- Proven crisis management experience within various threat areas
- All consultants have over 19 years of senior level leadership experience
- Often have Masters Degrees in Security and Risk Management
- Consultants have experience with legal issues, the media and public relations
- All consultants have worked within multiple countries, with a wide range of experiences
- All consultants have personally managed significant crisis events for companies worldwide
- Consultants are mature, diplomatic and balanced – able to work successfully with all levels of a company’s leadership
RSM will ensure that during a crisis event, a measured and experienced level of support is offered to various levels of a company’s leadership – providing advice, recommendations and observations to help guide a company through the immediate concerns of an emergency, as well as forecasting how an event might affect the company in their longer term interests. RSM can provide a networked crisis support team, with consultants at both field and corporate levels, or can support operational or corporate requirements in isolation.
Successful crisis management will reduce the threats presented to personnel, business activities and corporate interests – ensuring that the impact upon employees is limited and that business continuity and recovery can occur most expeditiously. RSM works on a retainer or on an as required basis, delivering a proven approach to crisis management, combined with discretion and an emphasis on partnership to best support companies global crisis situations.
