RSM provides a Program Crisis and Risk Managers who have experience in providing program related risk and crisis consulting, security and operational management and training support within remote and challenged regions. Our managers act as an integrated aspect of the project team, supporting the safe and productive planning and implementation of project activities, as well as crisis management support and disaster / business recovery planning. Our staff are often required to fulfill the following roles and responsibilities:
| Risk and Crisis Consulting |
Security Management |
Training and Education |
- Risk assessments of offices and residences / hotels
- Support project business recovery planning
- Evaluate fluid crisis situation
- Forecast risk events and preemptive mitigations
- Evaluate travel and activity risks
- Liaise with other groups and agencies
- Support evacuation requirements
- Act as a bridge between field and corporate managers
- Evaluate cash in transit of visit risks
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- Evaluate security needs and safeguard staff
- Implement the Security Management Plan
- Identify security resource needs
- Manage all guard and other security personnel
- Control travel management
- Act as the local Crisis Manager
- Establish Evacuation Plans
- Liaise with government and commercial security groups
- Provide first line medical support and casualty management
- Plan movement of cash
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- Conduct disaster response training for staff and families
- Conduct Hostile Environment Training for staff and families
- Provide basic medical training for staff
- Security awareness training
- Incident Management training
- Guard standards training and evaluation
- Driver standards training and evaluation
- Induction briefings for new and visiting staff
- Crisis leadership training
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For Crisis Operations Support our team can provide the following support functions:
| Logistics |
Personnel Management |
Liaison and Coordination |
- Coordinating the provisions of basic life support items
- Sourcing and managing vendors and suppliers
- Managing life-support facilities and office or residence locations
- Managing essential stores and provisions
- Coordinating re-supplies
- Coordinating personnel travel requirements
- Sourcing and managing fuels and power supplies
- Overseeing fleet management
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- Managing security or driver support staff
- Locating new staff or personnel sources, vetting and recruiting
- Training new staff on basic and critical support areas
- Dealing with HR functions and problems
- Coordinating tasks and deliverables
- Supporting program staff and family needs
- Overseeing security staff performance and duties
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- Liaising with external support groups and agencies
- Defining specific needs for procurement and delivery
- Providing asset registries for home office management
- Managing logistic pipelines and coordination
- Local procurements and delivery management
- Managing essential supplies
- The safety and security of critical assets and supplies
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